Training Classes & Calendar
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F&I Management Certification
Brown & Brown Dealer Services is dedicated to developing F & I professionals in the RV and Automotive retail space by utilizing the Proactive Development System. After this four-day F&I Certification Course, the participant will be able to: Complete the Brown & Brown Dealer Services ethics and compliance exam with a score of 80% or higher Conduct themselves in an ethical and compliant manner. Understand the role of F & I Manager Gain an understanding of Change Management Learn how F & I is a business within a business and that it requires an entrepreneurial approach Understand their job description and why it is important to embrace technology Get organized and how to manage the challenges Gain a basic knowledge of all products offered in F & I Understand the difference between product features and product benefits and how to become a product knowledge expert Gain an understanding why training...
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On-Demand Online Training
On-Demand Online Training. ADG Coaching at its best. The original Proactive Selling System® is now available online! Access anywhere, on any device (including mobile), and anytime. True 24/7 training support. Four short and informative tracks to choose from: Sales, Service, F&I, Leadership.
F&I Foundation
The original Proactive Selling System® is designed to drive great results with today’s buyers. Our past participants of this impactful two day workshop experienced dramatic PVR changes. Your managers will learn ways to expedite their process and create an environment where customers will buy more from them.
F&I Pro – IL
April 16 @ 9:00 am - April 17 @ 5:00 pm
F&I Advanced
This one-day workshop is designed to increase F&I manager’s skills level in the following areas – effective menu presentation, cash conversions, lease presentation, objection handling, forecasting and tracking (department and individual). Your managers will leave with a game plan to up their performance in those areas.
Advanced F&I Pro – SD
May 22 @ 9:00 am - 5:00 pm
F&I Management Certification
This four-day F&I Certification course is focused on helping F&I managers to understand their role. Participants will learn how to train others in F&I as well as build an F&I program.
F&I Management Certification
May 21 @ 9:00 am - May 24 @ 5:00 pm
Service Road to the Sale
This one day workshop is focused on helping service advisors improve their sales process and increase closing ratio by lowering their clients’ natural sales resistance. Participants will learn effective ways to guide and help customers make a buying decision.
Sales Skills
This one day workshop is focused on helping sales people improve their sales process and increase closing ratio by lowering the natural sales resistance. Participants will learn effective ways to guide and help customers make a buying decision.
Sales Pro – IL
April 18 @ 9:00 am - 5:00 pm
Leadership for Managers
This one day workshop is designed to help current and future dealership leaders improve their skills in: understanding the dynamics of personality types, effective hiring practices, on- boarding processes, and motivating team members.