The Proactive Total Ownership Experience for the Experienced Sales Pro. Upon completion of this course the student will be able to: Goal setting on how to work unsold customers, sold customers, and service customers How to effectively follow up with customers to develop repeat business Phone skill: how to convert a lead into an appointment This proven Proactive Selling System® workshop will help sales employees acquire and enhance the skills necessary to succeed with today’s educated buyer. Participants will learn how to engage the customer by guiding them thru the ownership experience while eliminating today’s common objections.

Sales Managers, BDC Managers and Internet Lead Managers are starting to perform some tasks and have assumed some responsibilities that have traditionally been a responsibility of the Finance and Insurance Manager. This workshop is intended to give you the non-F&I manager a better understanding of the day-to-day responsibilities of the F&I manager. When Sales and F&I communicate better and work together to maximize every opportunity everyone wins. The customer experiences a smoother more efficient sales process. Ethics & Compliance review F&I Managers exposed Credit – more than just a score Lenders exposed Deal structure = gross profit Review and knowledge check

Sales Managers, BDC Managers and Internet Lead Managers are starting to perform some tasks and have assumed some responsibilities that have traditionally been a responsibility of the Finance and Insurance Manager. This workshop is intended to give you the non-F&I manager a better understanding of the day-to-day responsibilities of the F&I manager. When Sales and F&I communicate better and work together to maximize every opportunity everyone wins. The customer experiences a smoother more efficient sales process. Ethics & Compliance review F&I Managers exposed Credit – more than just a score Lenders exposed Deal structure = gross profit Review and knowledge check