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PSS – Service Pro
March 11, 2021 @ 9:00 am - 5:00 pmFree
Upon completion of this course the student you will be able to:
- Achieve the mindset of a pro
- Identify the dynamics of today’s customer and help make a buying decision
- Understand the neuroscience behind sales resistance and how to lower it
- Control the sales process with framing statements
- Deliver the Total Ownership Experience
This proven Proactive Selling System® workshop is designed to help service advisors improve their sales process and increase closing ratios by lowering the client’s natural sales resistance. Participants will learn effective skills to help guide them and the customer to a buying decision.