Lessons in this course must be completed in order. Once you have completed a lesson you can move on to the next lesson in the course. There are 10 lessons in this course to complete.

Once you have completed a lesson you are able to come back to it at any time for review.

Click the lesson below to get started.

Lessons

1. Proactive Sales Process – Intro

Steps to completion:  Watch the entire video lesson Click the "Complete Lesson" button Wait for the "Congratulations" message Click the arrow ➝ link in the bottom right to move to the next lesson.

2. PREPARE – First Impressions

Steps to completion:  Watch the entire video lesson Click the “Complete Lesson” button Wait for the “Congratulations” message Click the arrow ➝ link in the bottom right to move to the next…

3. PREPARE – The Meet and Greet

Steps to completion:  Watch the entire video lesson Click the “Complete Lesson” button Wait for the “Congratulations” message Click the arrow ➝ link in the bottom right to move to the next…

4. PREPARE – Customer Connection

Steps to completion:  Watch the entire video lesson Click the “Complete Lesson” button Wait for the “Congratulations” message Click the arrow ➝ link in the bottom right to move to the next…

5. PREPARE – Customer Essentials

Steps to completion:  Watch the entire video lesson Click the “Complete Lesson” button Wait for the “Congratulations” message Click the arrow ➝ link in the bottom right to move to the next…

6. PREPARE – Proactive Transition

Steps to completion:  Watch the entire video lesson Click the “Complete Lesson” button Wait for the “Congratulations” message Click the arrow ➝ link in the bottom right to move to the next…

7. PRESENT – Presentation and Demonstration

Steps to completion:  Watch the entire video lesson Click the “Complete Lesson” button Wait for the “Congratulations” message Click the arrow ➝ link in the bottom right to move to the next…

8. PRESENT – Selection

Steps to completion:  Watch the entire video lesson Click the “Complete Lesson” button Wait for the “Congratulations” message Click the arrow ➝ link in the bottom right to move to the next…

9. PRESENT – Service Walk

Steps to completion:  Watch the entire video lesson Click the “Complete Lesson” button Wait for the “Congratulations” message Click the arrow ➝ link in the bottom right to move to the next…

10. PRESENT – Trade In

Steps to completion:  Watch the entire video lesson Click the “Complete Lesson” button Wait for the “Congratulations” message Click the arrow ➝ link in the bottom right to move to the next…

11. DELIVER – Intro to Objections

Steps to completion:  Watch the entire video lesson Click the “Complete Lesson” button Wait for the “Congratulations” message Click the arrow ➝ link in the bottom right to move to the next…

12. DELIVER – Changing Perspectives

Steps to completion:  Watch the entire video lesson Click the “Complete Lesson” button Wait for the “Congratulations” message Click the arrow ➝ link in the bottom right to move to the next…

20. DELIVER – Improvement

Steps to completion:  Watch the entire video lesson Click the “Complete Lesson” button Wait for the “Congratulations” message Click the arrow ➝ link in the bottom right to move to the next…